Learning Hub — Support & Contact

Learning Hub is made by Hanalytic Limited (UK). This page is the official support contact for the Learning Hub web app and the Learning Hub apps on the App Store and Google Play.

What we can help with

• Accounts & sign-in — password resets, linked parent accounts, syncing between devices.
• Learning+ subscriptions — billing questions, switching plans, cancelling. Purchases made on the App Store or Google Play are managed in your device's subscription settings; purchases made on the web are managed from Settings → Subscription inside the app.
• Refunds — web purchases: email us. App Store / Google Play purchases: request a refund from Apple or Google (they control store refunds), and we'll help with anything on our side.
• Your data — access, correction or deletion requests. You can delete your account and data directly in the app (Settings → Account), or email us and we'll do it for you. Details in the Privacy Policy.
• Content corrections — spotted a wrong answer or an unclear solution? Tell us the subject and topic; corrections ship in days.

When you email, it helps to include

• The email address on your Learning Hub account (if you have one)
• Whether you use the web app, the iPhone/iPad app or the Android app
• A screenshot, if the issue is visual

Company

Hanalytic Limited, registered in England and Wales. Learning Hub is an independent revision app and is not affiliated with or endorsed by any exam board.